Frequently Asked Questions
PRE-PURCHASE QUESTIONS
Will the metal edge irritate or damage my skin?
Will the metal edge irritate or damage my skin?
Every S-Pro is hand-polished to a mirror finish with artisan-beveled edges. It doesn't "scrape"; it glides with zero friction, ensuring deep tissue release without surface irritation.
I’m not a professional. Is the S-Curve too complex for me?
I’m not a professional. Is the S-Curve too complex for me?
It’s designed for intuitive recovery. The S-Curve naturally echoes your body’s anatomy—the curves hug your limbs while the edges target deep knots. You don’t need a degree; the tool provides the guardrails.
Why is the S-Pro heavier than other scrapers?
Why is the S-Pro heavier than other scrapers?
We calibrated the 240g weight so that gravity does the work. You simply guide the tool; the steel provides the necessary pressure for deep fascia release, saving your hands from fatigue.
Will I cause permanent nerve damage if I press too hard?
Will I cause permanent nerve damage if I press too hard?
The S-Pro is a fail-safe instrument. Its geometry distributes pressure evenly, preventing the concentrated "stabbing" sensation of blunt tools. It’s designed to work with your body, not against it.
Is the S-Pro ritual time-consuming? I have a busy schedule.
Is the S-Pro ritual time-consuming? I have a busy schedule.
High-performance living requires efficiency. The S-Pro ritual is a 5-minute reset. Five minutes after a shower is all it takes to clear the "physical noise" of the day.
SHIPPING
What are your shipping costs?
What are your shipping costs?
We provide Complimentary Shipping on all S-Pro orders. We believe the path to recovery should be frictionless, from our warehouse to your door.
How fast will my order be dispatched?
How fast will my order be dispatched?
We value your recovery time. All orders are processed and shipped within 24-48 hours of placement (excluding weekends).
How can I track my package?
How can I track my package?
Full transparency. Tracking numbers are sent via email automatically as soon as your order ships, allowing you to follow your S-Pro’s journey in real-time.
AFTER-PURCHASE QUESTIONS
Will it get slippery if I use it with massage oil?
Will it get slippery if I use it with massage oil?
We designed the Hexagonal Etched Grip specifically for this. It provides "tactical traction" that defies oil, ensuring surgical-grade control even when fully lubricated.
Is it normal to see redness (Petechiae) after use?
Is it normal to see redness (Petechiae) after use?
A light pink "glow" is a sign of successful re-vascularization (fresh blood returning). It typically fades quickly, leaving the muscle feeling lighter and revitalized.
Can I use this for specific chronic pain like Plantar Fasciitis?
Can I use this for specific chronic pain like Plantar Fasciitis?
Yes. By navigating adhesions with the S-edge, you trigger a 400% boost in micro-circulation, breaking down the knots that stretching and foam rolling can’t reach.
Won't the metal feel jarringly cold and uncomfortable?
Won't the metal feel jarringly cold and uncomfortable?
We call it the Thermal Bridge. While it starts cool to calm inflammation, the 304 steel quickly adapts to your body heat, becoming a warm, soothing extension of your hand.
How do I maintain and clean my S-Pro?
How do I maintain and clean my S-Pro?
Maintenance is effortless. Because it’s mirror-polished surgical steel, simply wipe it clean with a damp cloth or an alcohol swab. It will never rust or lose its luster.
What if I feel sore or tired after the first session?
What if I feel sore or tired after the first session?
This is part of the detoxification phase. The "Repose" phase are key. The S-Pro provides the protocol to ensure your body processes the release smoothly.
Is the S-Pro travel-friendly for athletes?
Is the S-Pro travel-friendly for athletes?
Absolutely. Each S-Pro arrives in a bespoke presentation case and a velvet pouch. It is your "portable sanctuary," fitting easily into any carry-on for recovery on the go.
THE TECHNICAL SUMMARY
What are the exact specifications of the S-PRO?
What are the exact specifications of the S-PRO?
- Clinically Proven: 94% user satisfaction in 3 days; 400% circulation boost.
- Material: 304 Surgical-Grade Stainless Steel (Hypoallergenic).
- Dimensions: 195mm × 50mm × 5mm | Weight: 240g Optimized Balance.
- Included: S-PRO Scraper, Complimentary Emollient, Bespoke Presentation Case.